Privacy Policy.

When you submit an appointment request or enquiry, we collect the details needed to respond to you and prepare for your visit. This may include your name, email address, mobile number, country code, selected service, preferred date, time slot, visit location, subject, and any notes or message you choose to share.

If you discuss a garment, alteration, fitting, or bespoke commission with us, we may also use the information you provide about your preferences, timeline, measurements, and requested service so our tailoring team can guide the consultation.

We use your information to reply to enquiries, confirm appointments, prepare fabric and fitting guidance, provide tailoring services, manage follow-up by phone or WhatsApp, and improve the experience on the Gianna N' Giacca website.

We may also use basic website and form activity to understand how visitors move through the site, keep our forms working reliably, and measure the performance of our digital pages.

The website uses Google Tag Manager. This may help us understand page activity and marketing performance through tags configured for the site. These tools can use cookies or similar technologies depending on your browser settings and the tags active on the website.

You can manage cookies through your browser settings. Some settings may affect how smoothly parts of the website work.

We do not sell your personal information. We share information only where needed to operate the website, process form submissions, respond to you, support appointment handling, or comply with a legal requirement.

Service providers that help us run the website, forms, analytics, hosting, or communication workflows may process information on our behalf.

We keep enquiry and appointment information for as long as needed to respond to your request, provide tailoring services, maintain client communication, and meet reasonable business or legal record needs.

If you would like us to update or remove information connected to an enquiry, contact us using the details below.

You may ask us to review, correct, or delete personal information you have shared with Gianna N' Giacca, subject to any information we need to keep for legitimate business or legal reasons.

You can also choose what you share in free-text form fields. Please avoid sending sensitive information unless it is necessary for your tailoring request.